WORLDWIDE SHIPPING EU Warehouse · Authentic Stock · Pay with Crypto (USDT / BTC)
18+ ONLY
Help

Frequently Asked Questions

Answers about ordering, shipping, crypto payment and disposable vapes.

Orders and payment

How do I pay with crypto?

Add products to your cart, go to checkout and choose the crypto payment option. [EDIT: explain your gateway – supported coins, networks and how long confirmation takes.]

Can I pay by card or PayPal?

[EDIT: yes/no and which methods.]

Can I change or cancel my order?

[EDIT: your policy before and after dispatch.]

Shipping

Which countries do you ship to?

[EDIT: list countries. Vape import rules differ – buyers are responsible for complying with local law.]

How long does delivery take?

[EDIT: delivery times per region / warehouse.]

Do I get a tracking number?

[EDIT: yes/no and how it is sent.]

Products

Are your vapes authentic?

[EDIT: how you source and verify stock.]

What do puff counts mean?

Puff counts are the manufacturer rating in normal mode. Heavier or turbo-mode use uses e-liquid faster, so real-world puffs are usually lower.

What is the difference between MTL and DTL?

MTL (mouth-to-lung) is a tighter draw like a cigarette. DTL (direct-to-lung) is a looser draw with more vapor.